职位描述:
Title: IT specialist
The daily responsibilities include:
Providing email, telephone, IRC-based, and in-person support for all employees
Providing technical help with user hardware and software issues
Communicating effectively with employees in well spoken and written English
Participating in service desk ticket triage
Exercising expert judgment within defined procedures and processes to determine appropriate action
Performing configuration, upgrades, and relocation of user hardware, software and other devices
Participating in employee training and education on policy, procedure, processes, information, how to
Assisting the team in documenting all tasks, processes, procedures and information
Working independently with minimal supervision
Handling shift work and unusual hours if required
Job Requirements:
Outstanding customer service and interaction skills
Customer focused and enthusiastic in helping people to resolve technical problems
Linux PC system/networking troubleshooting skills
Demonstrated ability to solve problems quickly and skillfully
Excellent English verbal and written communication skills
Experience and skill with user hardware installation and configuration
Experience in deploying and supporting communications hardware (cellphones, deskphones, video conference)
Proven ability to adapt quickly to organizational changes
Demonstrated ability to learn and develop technical skills
Strong computer ethics
BSc/BS degree in Computer Science
A desire to be part of a company that is redefining the entire software industry
Lunix is a must. English must be very good, for line manager is a foreigner.
工作地点:北京
有兴趣的朋友可以加我msn:ella_zlp@live.cn或者QQ:429394956联系,
或者直接将简历发至skybluepink@126.com邮箱,收到简历我会第一时间与你联系。
谢谢!!!
rapistor 于 2009-06-02 10:16:57发表:
不知道一个月有几十万?这样的人估计国内少,外国公司去找找看。
comes 于 2009-06-01 14:28:49发表:
一个很高的门槛...
bobo504 于 2009-06-01 13:21:17发表:
Excellent English verbal and written communication skills
这个确实是到门槛
sonr 于 2009-06-01 12:39:00发表:
噢